Privacy Policy

We collect information in the following categories depending on how you interact with AirportMapHQ:

1.1 Information You Provide Directly

• Contact & Inquiry Data: If you contact us via email or a contact form, we collect your name, email address, and the content of your message.
• Feedback & Submissions: Any corrections or suggestions you voluntarily submit about airport maps or terminal information.
• Newsletter / Updates: If you opt in to receive updates, we collect your email address and subscription preferences.

1.2 Information Collected Automatically

When you visit AirportMapHQ, our servers and third-party tools automatically collect certain technical and usage information:

• Log Data: IP address (truncated or pseudonymised where possible), browser type and version, operating system, referring/exit URLs, date and time of visits, and HTTP status codes.
• Device Information: Device type, screen resolution, language settings, and hardware model where detectable.
• Usage Data: Pages viewed, time spent on pages, links clicked, search queries entered on-site, and navigation paths through the website.
• Approximate Location: Country or city-level location inferred from IP address. We do not collect precise GPS location without explicit consent.
• Cookies & Similar Technologies: As described in detail in Section 3 below.

1.3 Information from Third Parties

• Analytics providers (e.g., Google Analytics) may share aggregate demographic and interest data with us.
• Advertising partners may provide information to enable interest-based advertising (described in Section 4).

We use the information we collect for the following purposes, relying on the legal bases listed alongside each:

We will never use your personal information for purposes incompatible with those described above without first obtaining your consent.

AirportMapHQ uses cookies and similar technologies (including web beacons, pixel tags, and local storage) to enhance functionality, analyse traffic, and deliver advertisements. Cookies are small text files stored on your device.

3.1 Categories of Cookies We Use

3.2 Managing Cookies

Where required by law (e.g., under the EU ePrivacy Directive and GDPR), we obtain your consent before placing non-essential cookies. You may withdraw consent or adjust preferences at any time via our Cookie Preference Centre (accessible via the link in our site footer).

You may also control cookies through your browser settings. Please note that disabling certain cookies may impair the functionality of this website. For information on browser-level controls, visit allaboutcookies.org.

To opt out of Google Analytics tracking specifically, you may install the Google Analytics Opt-out Browser Add-on.

AirportMapHQ integrates with certain third-party services that may collect information about you independently, subject to their own privacy policies. We are not responsible for the privacy practices of these third parties.

4.1 Analytics

• Google Analytics (Google LLC): We use Google Analytics to analyse website traffic and user behaviour. Google may process your data in the United States. You can review Google's privacy policy at policies.google.com/privacy. We have enabled IP anonymisation where available.

4.2 Advertising

• Google AdSense (Google LLC): We may display advertisements served by Google AdSense. Google uses cookies to serve ads based on your prior visits to our site or other sites. You can opt out of personalised advertising by visiting google.com/settings/ads.
• Other Ad Networks: We may work with additional advertising technology providers. Each partner's data practices are governed by their own privacy policy. Where required, we only share data under appropriate data processing agreements.

4.3 Hosting & Infrastructure

• Our website is hosted on servers managed by reputable cloud hosting providers. These providers act as data processors and are contractually bound to process data only as instructed by us.

4.4 Embedded Content

Pages on AirportMapHQ may include embedded content (e.g., maps from third-party providers, YouTube videos, social sharing buttons). Embedded content from other websites behaves in the exact same way as if you had visited that other website directly, and those services may collect data about you, use cookies, and monitor your interaction with that content.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following circumstances:

• Service Providers: We engage trusted third-party companies and individuals to assist in operating our website (e.g., hosting, analytics, email delivery). These parties have access only to the information necessary to perform their functions and are obligated to maintain its confidentiality.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, or valid legal process (such as a court order, subpoena, or government request), or where we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of persons.
• Business Transfers: If AirportMapHQ is involved in a merger, acquisition, or sale of all or substantially all of its assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our website if your data becomes subject to a different privacy policy.
• Aggregate / Anonymised Data: We may share anonymised, aggregated information (which cannot reasonably be used to identify you) with partners, sponsors, or the public for research or business purposes.
• With Your Consent: We may disclose your information for any other purpose with your explicit consent.

We retain personal information only for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Server Logs: Retained for up to 12 months for security and diagnostic purposes, then deleted or anonymised.
• Contact & Inquiry Records: Retained for up to 3 years from the date of the last communication, unless an ongoing matter requires longer retention.
• Newsletter Subscriber Data: Retained until you unsubscribe. After unsubscription, we retain a suppression record (email address only) to honour your opt-out preference.
• Analytics Data: Governed by the retention settings of the analytics provider; typically 26 months for Google Analytics, after which data is automatically deleted.
• Advertising Data: Governed by the retention policies of ad network partners; typically 13 months.

When personal data is no longer needed, we either securely delete it, anonymise it, or take steps to ensure it is no longer accessible.

Depending on your jurisdiction, you may have the following rights with respect to your personal information. We honour these rights regardless of where you are located, to the extent technically and legally feasible.

CCPA Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the CPRA grants you additional rights, including the right to know what personal information we collect, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell personal information as defined under the CCPA. To exercise any CCPA right, please contact us using the details in Section 12.

How to Exercise Your Rights

To submit a request under any of the above rights, please email us at the address provided in Section 12. We will respond within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before fulfilling your request. We will not charge a fee for reasonable requests unless they are manifestly unfounded, excessive, or repetitive.

AirportMapHQ is a general-audience website and is not directed at children under the age of 13 (or under 16 in certain jurisdictions, such as the European Economic Area). We do not knowingly collect personal information from children under the applicable minimum age.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at the address listed in Section 12. We will take prompt steps to delete such information from our records.

We implement reasonable and appropriate technical and organisational measures to protect the personal information we hold against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• Serving all pages via HTTPS with TLS encryption in transit.
• Limiting access to personal data to authorised personnel only, on a need-to-know basis.
• Regularly reviewing and updating our security practices.
• Using reputable, security-vetted hosting and infrastructure providers.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. In the event of a data breach that poses a high risk to your rights, we will notify you and the relevant supervisory authority as required by applicable law.

AirportMapHQ is accessible globally. If you are visiting from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in countries that may not provide the same level of data protection as your home country.

Where we transfer personal data from the European Economic Area (EEA), United Kingdom, or Switzerland to countries outside these regions, we rely on appropriate safeguards such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Adequacy decisions issued by the European Commission where applicable.
• Binding corporate rules or other approved transfer mechanisms.

For transfers to US-based service providers (such as Google), we rely on the EU-US Data Privacy Framework (DPF) where the provider is certified, or on Standard Contractual Clauses.

We reserve the right to update or modify this Privacy Policy at any time in response to changes in applicable law, our business practices, or technology. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our website's homepage for at least 30 days following the update.
• Where required by law or where we have your contact details, notify you directly by email.

Your continued use of AirportMapHQ following the posting of changes constitutes your acknowledgement of the updated Privacy Policy. If you do not agree to the revised terms, please discontinue use of the site.

We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through any of the following channels:

Right to Lodge a Complaint

If you are located in the European Economic Area or United Kingdom and believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at edpb.europa.eu. The UK supervisory authority is the Information Commissioner's Office (ICO).